My Portal

Prairie Lakes Online Patient Portal

Prairie Lakes Healthcare System provides patients access to specific health information through the online Prairie Lakes Patient Portal. You can view specific medical records and pay your bill.

Within the hospital portal, you may access information for:

  • Cancer treatments
  • Cardiac Rehabilitation visits
  • Cath Lab and Vascular procedures
  • Dialysis visits
  • ER visits
  • Inpatient Services
  • Laboratory and Pathology results
  • Occupational Therapy visits
  • Physical Therapy visits
  • Pulmonary Rehabilitation visits
  • Radiology and Diagnostic Services
  • Surgical procedures
  • Wound Care visits


The Specialty Clinic Patient Portal is currently under construction and will be accessible again in the future.

Please note that health information, medical records, and bill pay is not currently functional in the patient portal for Specialty Clinic Services including:

  • Cardiology, Dermatology, Ear, Nose & Throat, General Surgery, Nephrology, Oncology, Pulmonology, and Urology

Medical Record Inquiries

Contact Health Information at 605-882-7830 from 8:00 a.m. - 4:30 p.m. Monday - Friday.

Bill Pay or Billing Inquiries

Contact our patient account specialists at 605-882-7887 or 1-800-298-6638 from 8:00 a.m. - 4:30 p.m. Monday - Friday.

If you have not registered an account, please check your email for an invitation from “This email address is being protected from spambots. You need JavaScript enabled to view it.”. You may download a helpful tutorial on how to register your account.

  pdf Download the Tutorial (660 KB)

Online Patient Portal Assistance

If you have forgotten your password, select the “forgot password” option on the registration screen, answer security questions, and reset your password.

If you forgot your userID or are having any issues logging in or navigating the patient portal, you may reach Prairie Lakes Healthcare System staff by submitting an assistance request (see button below) or by calling 605-882-7620 or toll-free at 855-215-5323 during normal business hours. When you call this help number, please leave a voicemail with your name and phone number. A staff member will return your call.

Request Patient Portal Assistance

Other Assistance

View Answers to  Frequently Asked Questions about the Portal