Visitor Information

Visiting Hours

Visitors are welcome at Prairie Lakes Healthcare System anytime. Visitors may, however, be asked to step out of the patient’s room during testing, therapy, or for other medical treatment administration.

Caring Club House

The Prairie Lakes Caring Club House is a home away from home located on the Prairie Lakes campus. The Caring Club House offers convenient and comfortable lodging for outpatients and family members of patients receiving care at Prairie Lakes. If a visitor is interested in staying at the Caring Club House, please dial 401 for registration information. For visitors who wish to stay at the hospital with the patient, rollaway beds are available.


The Prairie Lakes Healthcare System cafeteria is located on the first floor of the hospital. Cafeteria hours are from 7:30 a.m. to 4:30 p.m. and 5:30 to 6:30 p.m. M-F. Weekend hours are 11 a.m. to 2 p.m. Hot food items, convenience food, and snack foods are available in the cafeteria, with a full salad bar on weekdays. In addition to the cafeteria, visitors are welcome to use the patient room service program, payable upon delivery.

ATM & Newspaper

For the convenience of visitors, an ATM and newspaper vending machine are located near the gift shop on the first floor of the hospital.

Gift Shop - 882-7843

A team of volunteers operates the Prairie Lakes Gift Shop, located on the first floor of the hospital. An assortment of unique gift items, balloons, cards, and flowers are available. Proceeds from the gift shop benefit the Prairie Lakes Healthcare Foundation. The gift shop is open from 9 a.m. to 4 p.m. M-F. Phone orders are welcome during business hours. View select items available in the gift shop.


A non-denominational chapel is located on the second floor of the hospital for use by all visitors and patients. Pastoral care representatives are available by calling 605-882-6743.

Waiting Areas

Waiting areas are located in the Same Day Surgery area, Emergency Services area, Critical Care Unit, second floor patient care area, and third floor patient care area.


A public telephone is available in the lobby. Cell phone use is permitted throughout the facility.

Calling a Patient’s Room

Friends and family members who wish to call a patient’s room must first call the hospital’s main number at 605-882-7000 or toll-free at 1-877-917-PLHS and ask to be connected with the patient’s room.